Refund Policy
At Desi Days, we strive to provide high-quality digital mockup files to help you elevate your design projects. However, due to the nature of digital products, we do not offer refunds on any purchases. Once the files are downloaded, the sale is considered final.
No Refunds:
- Digital Nature of Products: Since our mockup files are delivered digitally, they are non-returnable and non-refundable.
File Assistance:
- Having Trouble?: If you encounter any issues with the mockup files, we are here to help. Please contact us at hellodesidays@gmail.com, and we’ll assist you to ensure you can use your files without problems.
Exceptions:
- Duplicate Purchases: If you accidentally purchase the same product more than once, reach out to us with your order details, and we’ll review your case.
- File Corruption: If the downloaded file is corrupted or unusable, let us know within 7 days of purchase, and we’ll work with you to resolve the issue or replace the file.
Thank you for understanding our policy and for choosing Desi Days for your mockup needs.